Please read our cancellation and refund policy carefully before booking your tour.
1. Guest Cancellations
- More than 48 hours before tour:
Full refund or reschedule available at no extra charge. - Less than 48 hours before tour:
No refund. You may request to reschedule once, subject to availability. - No-show without notice:
No refund. Please be on time.
2. Weather or Safety Cancellations (By Us)
- If we cancel due to bad weather, unsafe conditions, or other unavoidable reasons:
You will receive a full refund or We will help you reschedule for another available time
3. Refund Process
- Refunds will be processed within 5–7 working days.
- For payments made via credit/debit card or UPI, the amount will be refunded to the original source.
- No cash refunds will be made.
4. Changes to Your Booking
- You may change your booking time/date at least 24 hours before the tour.
- To request changes, contact us at meenamangroveboating@gmail.com
5. Group or Private Bookings
For large groups or private tours, special cancellation terms may apply. Please contact us directly for group bookings.