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Please read our cancellation and refund policy carefully before booking your tour.

1. Guest Cancellations

  • More than 48 hours before tour:
    Full refund or reschedule available at no extra charge.
  • Less than 48 hours before tour:
    No refund. You may request to reschedule once, subject to availability.
  • No-show without notice:
    No refund. Please be on time.

2. Weather or Safety Cancellations (By Us)

  • If we cancel due to bad weather, unsafe conditions, or other unavoidable reasons:
    You will receive a full refund or We will help you reschedule for another available time

3. Refund Process

  • Refunds will be processed within 5–7 working days.
  • For payments made via credit/debit card or UPI, the amount will be refunded to the original source.
  • No cash refunds will be made.

4. Changes to Your Booking

  • You may change your booking time/date at least 24 hours before the tour.
  • To request changes, contact us at meenamangroveboating@gmail.com

5. Group or Private Bookings

For large groups or private tours, special cancellation terms may apply. Please contact us directly for group bookings.